Hands-on support
Communikit isn't just software. Every client-partner receives personalized onboarding, responsive support, and a dedicated partner committed to ongoing communication and long-term success.
Areas of specialised, industry leading support we offer
Developer profile guidance
We guide you through the whole process with the Apple App Store and Google Play stores to establish your own profile for app distribution. We try to make the process so that you have total awareness and control over your account and app assets.
Admin support
Training and coaching sessions regarding the platform or any of its features is available at anytime upon request. No extra fees or time will be charged for these one-on-one bespoke training sessions. Our technical support team will always promptly respond to any bug reports, service disruptions or other technical issues as they arise.
End user support
Your white labelled app also includes end user technical support. Whether it's helping someone with a password or account or tracking any possible bugs and edge cases, we apply our same high level of one-on-one support and promptness in every interaction, at scale.