Communikit

Simply put, Communikit means
Communication Toolkit.

Created in concert with our most valuable clients it is trying to provide great value for towns, counties and tribes across North America. We are about people and partnership.

The Communikit team at a community conference

Some our design, engineering and client success team at a Communikit special event 

By the numbers. Where Communikit stands today.

Map of North America with a pin on every Communikit community
280
Communities and organizations across North America that trust Communikit
The Aivia sign in the office lobby
2018
Developed by software development experts at Aivia Inc, in late 2018
A resident filling out a form in the Communikit app
1
Channel of communication, free from the distraction and toxicity of modern social media
01 · How we work

Not simply a software as a service.

Developed in late 2018 by Aivia Inc, Communikit is now changing the way people keep in touch with their communities in over 280 places. We are a small and dedicated team of artists and engineers focused on providing a single channel of communication free from the distraction and toxicity of modern social media platforms.

This is not simply a software as a service, it's a partnership that creates tools and strategies to solve pain points and maximize value for the organizations we serve.

A Communikit team member talking with community leaders
02 · After launch

What most providers see as the end of the road, we see as just getting started.

We are never done developing the platform, one client gives us a great idea of what's next the other 279 benefit from it. We have monthly sessions, benchmarks for success at the 3, 6, 12 month milestones and beyond. Your app's success is our ongoing mission. We aim to provide the latest and best features coupled with time tested strategies for providing maximum value to your app's users.

3 months

First adoption benchmark. We look at installs, posting cadence and which tabs residents actually open.

6 months

Content review. What's landing, what's going unread, and where a strategy change beats a feature request.

12 months

Year-one review with leadership, plus the roadmap for what your community needs next.

A Communikit team member speaking at an all hands session
03 · What gets built next

Everyone at the table decides what goes in the kit.

Development sprints are dictated by regular all hands meetings where everyone gets to provide feedback and input as we decide what's the next tool to be added to the kit.

04 · Our commitments

Ways we maximize value for our client partners

Implementing the most valuable, high-impact features

Being honest about monetization in our monthly fees and leaving customer data alone

Providing a mix of the advanced technologic features with human centered guidance and support

As much as possible being accessible, responsive and consistent for our clients and their communication strategies

Putting the client first. We focus on your app's adoption rate and success

Provide an insanely high level of support. Eliminate steps and friction points in the workflow

Come meet the team behind your app.

A walkthrough takes 30 minutes. You'll talk to the people who would actually build and support your community's app.

Communikit staff talking with municipal leaders